Call us any time
Family Lives offers a confidential helpline service which is free from landlines and most mobiles. Please call us on 0808 800 2222 for information, advice, guidance and support on any aspect of parenting and family life. Our opening hours are 7am – midnight. If you need to speak to someone during the night we can divert your call to the Samaritans who are available to offer emotional support.
We currently answer 90% of callers with over 70% answered first time. If you don’t get answered first time please do try again.
Contact us via Skype
Skype is a fast, free and efficient way of us delivering support for anyone needing our help. It allows callers an opportunity to access our services in a way that is more convenient. To use this service you will need to have a Skype account. To set up one up, please visit www.skype.com. Once you have your Skype account and are signed in, please use this link to get in touch with us directly. Once you have Skype installed please open the Skype Dialler and call 0808 800 2222 and press the green call button. You will then be connected to our helpline confidentially and free of charge.