The Families Need Fathers helpline is available on weekday evenings between the hours of 6 pm and 10 pm. The helpline is staffed by volunteers who have experience of some of the problems that callers might be facing. They may able to give information that will enable callers to progress their situation or simply to listen.
Volunteers are recruited from within the FNF membership, and receive training from FNF as well as the Telephone Helplines Association. Volunteers gain great satisfaction in actively doing something positive towards achieving a fairer deal for parents and children after separation - or in helping others through some of the tough times that they may have experienced themselves.