Online

Teenagers live in a world where being online is a part of their everyday life. Whether it is for education, social connections or playing games online with friends it is a crucial part of their lives. Ensuring that your teen is safe online is important and there are things you can do as parents to enable this. Our advice section has articles on gaming safely, technology, chat rooms and staying safe online. We also explore more difficult issues such as sexting and the impact of social media.

Our online advice articles

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We're here for families

It is not uncommon for parents to worry about teens being safe online when they are gaming or on socials. It can be hard to keep up with the various issues that crop up that can make the online world unsafe.  If you are finding things difficult, you can call us on our helpline on 0808 800 222, send us a message on WhatsApp on 07441 444125, talk to us via our live chat service or email us at askus@familylives.org.uk

We have a dedicated section on our forums on all topics related to parenting teens. Our forums are a safe space if you would like to share issues or dilemmas with others who understand what you are going through. Our forums are moderated by our team of moderators who are trained to provide support to families.

How we can help

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Useful organisations

If you are concerned about online safety, InternetMatters have also come up with a great guide on setting up your child’s device.

If you are worried that your child has developed a dependency for gaming, you may be able to get support and advice from the National Centre for Gaming Disorders from the NHS.

Report Harmful Content can help you to report harmful content online by providing up to date information on community standards and direct links to the correct reporting facilities across multiple platforms.