WhatsApp Support Service

Our new WhatsApp service is now live. You can message us on 07441 444125 to connect with our team for support with parenting and family life worries.

Cookies

We aim to make our website informative and user friendly and we use cookies to help us achieve this. 

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Some of these cookies are essential, while others help us to improve your experience by providing insights into how our website is being used.


What information do our cookies collect?

Cookies enable us to estimate our audience size and usage pattern and to speed up your searches. We may collect information about your computer, including your IP address, operating system and browser type, for system administration and to report aggregate information to our funders.  This is statistical information about user actions and patterns and does not identify any individual.

What cookies do we use?

Necessary cookiesnecessary cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.  

Analytical cookies – Analytical cookies help us to improve our website by collecting and reporting information on its usage so that we can improve our website and content. We use Google Analytics for this. 

Hotjar  - Hotjar is an analytical tool that aggregates data on how our visitors use our website which helps us to improve our service to you. This does not collect personal or sensitive data, unless we specifically ask you for it such as through an online survey where we will tell you why we are asking for it. Data collected includes, but is not limited to, the country a user is in, which pages are visited, how pages are used, and browser and device details. For more information about Hotjar, and how it collects data, what data it collects and how to opt out of your information being collected, you can read Hotjar's privacy policy here.

Social sharing cookies – we use some social sharing plugins to allow you to share certain pages of our website on social media

Links to other websites

Our website contains links to other websites. These websites will have their own privacy policies and may collect and use your personal information in a different way to us. You should read their own privacy policy.

How to delete and control cookies

Most computers automatically accept cookies but you can change your settings so that you will not receive cookies and you can also delete existing cookies from your computer.

If you do change your settings, you may find that some parts of our website will not function properly.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

·       Google Chrome

·       Microsoft Edge

·       Mozilla Firefox

·       Microsoft Internet Explorer

·       Opera

·       Apple Safari

To find information relating to other browsers, visit the browser developer's website.